Estate Agents. How to check their Status.

This is a common request: how can I check if Estate Agents area registered or if an Estate Agency is reputable. We often hear about scams involving the sale/purchase or renting of property, and in most instances, a quick check could have prevented the transaction from going ahead. Since we’re not in the business of selling information that can be obtained elsewhere at no cost, here’s how you can check the status of an Estate Agent or Estate Agency…

Estate Agents and the Law

All Estate Agents and Agencies must be registered with the Department of Human Settlements in terms of the Estate Agency Affairs Act 112 of 1976. It is unlawful for a person or company to conduct the business of an Estate Agent or Agency without being registered with the Estate Agency Affairs Board (the body set up to regulate the industry) or without being in possession of a valid Fidelity Fund Certificate that must be renewed annually.

Verifying the Status of Estate Agents or Agencies

To check the registration status of Estate Agents or Agencies you can go to the EAAB’s website at You should see a web page as below in Figure 1. Editor’s Note: If the web page has been redesigned or moved then please let us know and we’ll amend this reference accordingly. Thank you

EAAB website
Figure 1

Look for the “Find an Agent” or “Find an Agency” search boxes on the right hand side of the screen and enter the person or business’s name. Results are displayed on screen (Figure 2). Clicking the “Full Detail” link next to each result will bring up a window containing further information such as address and contact details (Figure 3).

EAAB Results
Figure 2

EAAB More Details
Figure 3

To check the validity of an Agent’s/Agency’s Fidelity Fund Certificate you will need to call the EAAB directly. Make a note of the reference number displayed on screen when you view the Full Detail (Figure 3) as this may be requested. The telephone number to call is 087 285 3222.

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